Tele behavioral counseling is also referred to as online therapy. To ensure a safe, comfortable and positive experience, the following protocols are requested:
The following browser guidelines are recommended:
Google Chrome (Recommended)
Firefox (Recommended)
Opera (Recommended)
Google Chrome for Android
Firefox for Android
Internet Explorer 11, at this time, is not recommended.
Online counseling provides many benefits, including convenience and easy access. It also presents some differences that are not seen in a physical setting where counseling is traditionally offered. Therefore, for your safety and to ensure a positive experience with your online counseling, we are asking for you to fill out some additional paperwork. We have included a screening form to help us better understand the concerns that bring you into counseling. We request forms be filled out prior to the session and either emailed or faxed back to us. We can also file share at the time of the session if you save completed forms on a pdf file.
Please note, the following terms are interchangeable:
Telemental health
Tele behavioral health
Online counseling
Etherapy
Instructions: It is important that your browser is updated. Make sure in your settings javascript and cookies turned on. Once that is done, make sure you close all other video conferencing programs, such as Skype and Webex. To initially start up, your therapist will have to send a link to you inviting you to a platform called Vsee. You will be required to download the software. Once the download is complete, you will be registered as a contact. At the scheduled time, your therapist will call you from Vsee platform. At that time, accept the telephone call and your session will begin. It is suggested you set this up at least 5 minutes prior to the session(once an invitation is sent and accepted you can test your system out any time prior to the session) to ensure there are not any problems.